Welcome to Zensil, a brand operated by Anviksha Global (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website www.zensil.in and the purchase of products from our platform.

By accessing, browsing, or using our Website, you agree to comply with and be legally bound by these Terms & Conditions.

If you do not agree with these Terms, please refrain from using our Website or services.

1. GENERAL INFORMATION

Brand Name: Zensil
Legal Entity: Anviksha Global
Website: www.zensil.in
Email: support@zensil.in

These Terms apply to all visitors, customers, buyers, browsers, vendors, and users of our Website.

2. ELIGIBILITY

By using our Website, you represent and warrant that:

You are at least 18 years old; or
You are accessing the Website under parental or legal guardian supervision.
You possess the legal capacity to enter into binding agreements under applicable law.

We reserve the right to refuse service, suspend accounts, or cancel orders if eligibility requirements are violated.

3. PRODUCTS & SERVICES

Zensil strives to accurately display product information, descriptions, specifications, pricing, and images.

However:

Product colors may vary based on device displays.
Minor differences in appearance, packaging, or presentation may occur.
Product availability may change without prior notice.

We reserve the right to:

Modify products
Discontinue products
Change specifications
Update pricing
Restrict quantities
Refuse sales

at our sole discretion.

4. PRICING & PAYMENT

All prices displayed on www.zensil.in are listed in Indian Rupees (INR) unless otherwise specified.

Prices may change without prior notice.

We reserve the right to correct:

Pricing inaccuracies
Typographical errors
System-generated pricing issues
Product description errors

Accepted payment methods may include:

Credit Cards
Debit Cards
UPI
Net Banking
Digital Wallets
Other payment gateways available during checkout.

Payment authorization is required before order confirmation.

5. ORDER ACCEPTANCE & CANCELLATION

Placing an order does not guarantee acceptance.

We reserve the right to refuse, limit, cancel, or reject orders for reasons including but not limited to:

Product unavailability
Pricing discrepancies
Fraud prevention concerns
Payment authorization failure
Suspicious purchasing behavior
Technical issues

If payment has been collected for a cancelled order, eligible refunds will be processed according to our applicable refund timelines.

6. SHIPPING & DELIVERY

Zensil aims to process and dispatch orders within reasonable timelines.

Estimated delivery times are indicative and may vary due to:

Location
Courier availability
Weather conditions
Holidays
Logistics delays
Operational circumstances beyond our control.

We are not responsible for delays caused by third-party shipping providers or force majeure events.

Customers are responsible for providing accurate shipping information.

Additional charges resulting from incorrect addresses may apply.

7. RETURNS, REFUNDS & REPLACEMENTS

Return, refund, and replacement requests are governed by our separate Refund & Return Policy.

Eligibility for returns or replacements may depend upon:

Product condition
Time limits
Proof of purchase
Product category restrictions

Certain items may be non-returnable or non-refundable.

Approved refunds will be processed through the original payment method, subject to banking and payment provider timelines.

8. USER ACCOUNTS

If you create an account with Zensil, you are responsible for:

Maintaining login confidentiality
Protecting account credentials
Restricting unauthorized access
All activities conducted under your account.

You agree to provide accurate, complete, and current information.

We reserve the right to suspend, terminate, or restrict accounts violating these Terms.

9. PROHIBITED USES

You agree not to use the Website for unlawful, abusive, fraudulent, or prohibited activities, including:

Violating applicable laws
Intellectual property infringement
Uploading malicious code
Unauthorized access attempts
Data scraping
Fraudulent transactions
Impersonation
Spamming
Disrupting website operations

Violation of these Terms may result in immediate termination of access.

10. INTELLECTUAL PROPERTY RIGHTS

All content available on www.zensil.in, including but not limited to:

Logos
Brand elements
Product designs
Images
Text
Graphics
Layouts
Videos
Software
Website design

are owned, licensed, or controlled by Anviksha Global / Zensil and are protected by applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, modification, or commercial use is strictly prohibited without prior written permission.

11. THIRD-PARTY LINKS & SERVICES

Our Website may contain links, integrations, or references to third-party websites, services, payment processors, or tools.

We do not control or guarantee:

Third-party content
External privacy practices
Service availability
Security measures

Users interact with third-party platforms at their own discretion and risk.

12. DISCLAIMER OF WARRANTIES

The Website and all products/services are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by law, Zensil disclaims warranties including but not limited to:

Merchantability
Fitness for a particular purpose
Non-infringement
Accuracy
Availability
Continuous operation
Error-free functionality

We do not guarantee uninterrupted or completely secure access to the Website.

13. LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law, Anviksha Global / Zensil shall not be liable for:

Indirect damages
Incidental losses
Consequential damages
Lost profits
Data loss
Business interruption
Service interruptions
Unauthorized access incidents

arising from the use of our Website, products, or services.

Our total liability, where applicable, shall not exceed the amount paid by the customer for the specific product involved.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Anviksha Global, Zensil, affiliates, employees, officers, directors, partners, and service providers from claims, liabilities, damages, losses, or expenses arising from:

Your misuse of the Website
Breach of these Terms
Violation of applicable laws
Third-party rights infringement.

15. PRIVACY

Your use of the Website is also governed by our Privacy Policy.

By using our Website, you acknowledge that you have reviewed and understood our privacy practices regarding information collection, use, and protection.

16. FORCE MAJEURE

We shall not be held liable for delays, interruptions, or failure to perform obligations caused by events beyond our reasonable control, including:

Natural disasters
Government actions
Cyber incidents
Pandemic events
Transportation disruptions
Labor disputes
Power failures
Internet outages

17. GOVERNING LAW & JURISDICTION

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms, Website usage, or purchases shall be subject to the exclusive jurisdiction of competent courts in India.

18. MODIFICATIONS TO TERMS

We reserve the right to revise, modify, update, or replace these Terms & Conditions at any time without prior notice.

Updated Terms become effective immediately upon publication on www.zensil.in.

Continued use of the Website following updates constitutes acceptance of revised Terms.

19. TERMINATION

We reserve the right to suspend, terminate, or restrict your access to the Website or services without prior notice if:

These Terms are violated;
Fraudulent activity is suspected;
Security risks arise;
Applicable laws require such action.

Termination shall not affect accrued rights or obligations.

20. CONTACT INFORMATION

For questions, legal inquiries, customer support, or concerns regarding these Terms & Conditions, please contact:

Anviksha Global
Brand: Zensil
Website: www.zensil.in
Email: support@zensil.in

By accessing or using www.zensil.in, you confirm that you have read, understood, and agreed to these Terms & Conditions.

Your cart is empty

TERMS & CONDITIONS