Privacy Policy

Welcome to Zensil (“we,” “our,” “us”), a brand operated by Anviksha Global. At Zensil, we value your trust and are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit www.zensil.in, purchase our products, communicate with us, or otherwise interact with our services.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect various categories of information to provide, improve, and secure our products and services.

A. Personal Information

When you interact with our website, place an order, subscribe to updates, or contact us, we may collect:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information
Order Details
Purchase History
Customer Support Communications

B. Automatically Collected Information

When you browse our Website, certain information may be collected automatically, including:

IP Address
Browser Type
Device Information
Operating System
Geographic Location
Website Usage Data
Referral Sources
Pages Visited
Session Duration
Clickstream Activity

This data helps us optimize website performance, security, and user experience.

C. Cookies & Tracking Technologies

We use cookies, pixels, tags, and similar tracking technologies to improve website functionality and marketing effectiveness.

These technologies may help us:

Remember user preferences
Enable shopping cart functionality
Analyze website traffic
Personalize user experiences
Measure marketing campaign performance
Improve website security

You may disable cookies through your browser settings; however, certain features of the Website may not function properly.

2. HOW WE USE YOUR INFORMATION

We use collected information for legitimate business purposes, including:

Order Fulfillment

To process, verify, package, and deliver your purchases.

Customer Support

To respond to questions, complaints, requests, and service inquiries.

Payment Processing

To securely process payments and manage transactions.

Website Optimization

To improve website design, speed, performance, and user experience.

Marketing Communications

To send promotions, offers, newsletters, product launches, and updates (subject to your preferences).

Fraud Prevention

To detect unauthorized activities, fraudulent transactions, and security threats.

Legal Compliance

To comply with applicable laws, regulations, and governmental requirements.

3. PAYMENT INFORMATION

We do not directly store your complete payment card details.

Payments on www.zensil.in may be processed through secure third-party payment gateways and financial service providers.

These providers may independently collect and process payment information according to their own privacy practices.

We encourage users to review applicable payment provider privacy policies before completing transactions.

4. SHARING OF INFORMATION

We respect your privacy and do not sell personal information.

However, we may share information under limited circumstances.

Service Providers

We may share information with trusted third parties involved in:

Payment processing
Order fulfillment
Shipping & logistics
Website hosting
Analytics services
Customer support systems
Email marketing platforms

These providers are permitted to use your information only for authorized service purposes.

Legal Obligations

We may disclose information when required by:

Applicable laws
Court orders
Government authorities
Law enforcement requests
Regulatory investigations

Business Transfers

In the event of:

Merger
Acquisition
Sale of assets
Corporate restructuring

customer information may be transferred as part of the business transaction.

5. DATA SECURITY

Protecting your information is important to us.

We implement commercially reasonable technical, administrative, and organizational security measures designed to safeguard personal information against:

Unauthorized access
Disclosure
Misuse
Alteration
Loss
Destruction

However, no internet transmission or electronic storage method can be guaranteed as completely secure.

Users share information at their own risk.

6. DATA RETENTION

We retain personal information only for as long as necessary to:

Fulfill orders
Provide services
Maintain business records
Resolve disputes
Enforce agreements
Comply with legal obligations

Retention periods may vary depending on regulatory, tax, accounting, or operational requirements.

7. MARKETING COMMUNICATIONS

With your consent where required, we may send:

Promotional emails
Product updates
Brand announcements
Exclusive offers
Marketing campaigns

You may unsubscribe from marketing communications at any time by:

Clicking the unsubscribe link in emails
Contacting us directly at support@zensil.in

Even after opting out of promotional messages, you may continue receiving essential transactional communications.

8. YOUR RIGHTS

Depending on applicable laws, you may have rights regarding your personal information, including:

Right to Access Information
Right to Correct Data
Right to Update Information
Right to Request Deletion
Right to Withdraw Consent
Right to Restrict Processing
Right to Object to Certain Uses

To exercise your rights, please contact:

Email: support@zensil.in

We may require identity verification before processing certain requests.

9. THIRD-PARTY SERVICES & LINKS

Our Website may contain links to external websites, applications, tools, or services operated by third parties.

We are not responsible for:

Third-party privacy practices
External website content
Independent security policies

Users should review the privacy policies of external services before interacting with them.

10. CHILDREN'S PRIVACY

Our Website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information from a minor has been collected without proper consent, we may take reasonable steps to remove such information.

11. INTERNATIONAL USERS

Although Zensil operates primarily from India, users may access our Website from other jurisdictions.

By using our services, you acknowledge that your information may be processed, stored, and transferred in accordance with this Privacy Policy and applicable Indian laws.